Privacy Policy
GDubb Glass values its customers, their personal information, their privacy and their trust. This Privacy Policy (“Policy”) explains how we collect, use and protect information collected through our website. Specifically, this Policy applies to our collection, use, processing, storage, and transfer of information associated with this website. Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” is data which identifies, describes, is associated with, or could be linked to an individual, such as a name, birthdate, postal address, email address, telephone number, driver’s license, SSN or government-issued identification number, credit card number, or the like.
Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, some of our customers are businesses, companies, institutions, or other entities rather than individuals. We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.
Information We Collect
Information You Provide
When you contact us through our Site, register and set up an account on the Site, inquire about our Affiliate Programs, register for our newsletter, utilize our private chat, or make a purchase on our online store, we collect certain personal information from you, such as your name, email address, postal address, phone number, credit card data, and other information you may provide to us via the Site. We may use this information to communicate with you, to provide information about our products, services, or business, or to process a transaction. Any communication through our private chat function will be recorded in full and kept in keeping with this policy. We may also use this information in our legitimate business interests, such as for marketing purposes or to provide information about products or services that may be of interest to you. Unless you expressly opt out of any specific method of communication, which is not a condition of any purchase, we may send text messages and emails to you to promote our products, including by automated systems. We keep your information only for as long as is reasonably necessary for the purposes for which it was collected.
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Other Information We Collect
In addition to collecting information directly from you as described in the previous section, we also automatically gather information when you browse or view our Site. This information may include Internet Protocol (IP) address, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, clickstream data, whether you are a first-time or a returning user, links you clicked on while in the Site, and your flow and
navigation path through the Site. We use this information to make sure that the Site and its associated parts are functioning properly, that the Site is displayed properly for your equipment and software, and that we can provide you with information useful to you and your location.
In some of our email messages, you will find a “click-through URL” linked to content on our Site. We track this click-through data to help us determine interest in particular topics and to measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click on such links.
Data Retention Policy
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We retain personal data for specific durations based on the type of information and its purpose:
· Transactional data: Retained for seven (7) years following the date of the transaction for tax and audit purposes.
· Marketing data: Retained until you withdraw consent or opt-out.
· Account-related data: Retained for two (2) years following account inactivity, unless otherwise required by law. Upon expiration of these periods, your personal information will be securely deleted or anonymized.
Cookies and Other Tracking Technologies
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We use technologies such as “cookies” so we can remember certain information about you, remember your preferences, and recognize you when you return to the Site. Cookies help us understand how users use and navigate the Site. They enable us to compile aggregate data about Site traffic and Site interaction so we can improve our Site and enhance your user experience. A cookie is a text file that is stored on your device. Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all the features of our Site.
We also use log files, web beacons and pixel tags when you visit our Site. Log files track IP addresses, browser type, Internet Service Provider (ISP) identity, referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information in our legitimate interest in administering the Site, preventing fraud, tracking website navigation in the aggregate, and gathering broad demographic information for aggregate use. Web beacons, also known as clear GIFs, are often used in combination with cookies. Often transparent, these images are part of web pages, and allow us to count users who have visited certain pages and to generate statistics about how our Site is used. They are not used to access Personal Information. Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Use of Personal Information
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We may use your Personal Information to further our legitimate business interests, such as to transact business, to provide information about our company and its products and services, and to communicate with you. As described above, we may use Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use Personal Information to communicate with you about products and services we believe you might find of interest and to administer promotions, surveys, contests and sweepstakes in which you might participate.
We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our website, operations, mobile experience, and/or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site’s visitors and our business.
Our employees and agents may view your Personal Information to perform their jobs and service your needs and the Site operations. They will have access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this section and have a contractual obligation to protect the privacy of that information.
By signing up for GDubb Glass, you consent to receive electronic communications from GDubb Glass for marketing and program facilitation purposes. By making a purchase at GDubb Glass, you consent to receiving commercial electronic messages through establishing an business relationship. You can opt-out of receiving commercial electronic messages at any time.
Sharing Your Personal Information
I do not sell any information I collect from you. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy. For instance, we may share your Personal Information in the following circumstances:
We may provide your Personal Information to our partners, as outlined above, to assist us in operating the Site and transacting business and communicating with you. When we do so, we will exercise reasonable care to ensure that such partners are prohibited from using that information for any other reason and that such information is maintained securely.
We may disclose your Personal Information if we determine that disclosure is reasonably necessary to enforce our Terms of Service, this Privacy Policy, or to otherwise protect our operations, legal rights, clients or users.
We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary to comply with the law or legal process; to enforce the provisions of the Terms of Use; to detect, prevent, or otherwise address fraud, security or technical issues; or to otherwise protect the rights, property or safety of the Company or others.
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